Sick of Bait Advertising
Published 1 year, 9 months ago in My life.Target Australia Pty Ltd
A big WHINGE about TARGET
Hows This
Wednesday, as soon as somebody put stuff into our letterbox, I went out and emptied it.
“hmmm, Salmat only has three items today” I told my wife.
One of them was a pamphlet on Target stores.
My wife went through it almost immediately, as she is always after a real bargain, at her favourite shop “Target”.
She is a very dedicated collector of music and movies, so she was very delighted in the spread on page 20 and 21. On both the cover and back cover of the 24 page catalogue it has the dates, “Thursday 8 February – Wednesday 14 February 2007” written on, which I take to mean valid between those dates.
In there she saw two movies she wanted, both on DVD. “The Sound of Music” for $12.99 and “Biioxi Blues” for $8.99.
She said they were very cheap. The Sound of Music was to replace the one we have on video which is wearing out fast.
So after finishing work, at just before 03:00PM on Thursday 8th 2007, we arrived at Centro Mornington. My wife said she would go straight to Target, while I did the more important things like buying the Powerball and paying the bank.
My wife went straight to the DVD’s, spent a good ten minutes looking for her DVD’s. Sure they weren’t there she went to the assistant and asked her for the DVD’s. After a few minutes looking them up o the computer, then said that the Mornington store didn’t have both of them. My wife showed her the pamphlet with the two DVD’s circled and said that they advertised them and that this was the first day of the sale, they should have some. So the assistant telephoned someone, then told my wife that the Frankston and Rosebud store didn’t have them either.
Same old story?
We are getting sick of places like Target, advertising stuff they probably never had and never wanted to sell.
We wasted a good drive there, as we could have put off the trip to Mornington till tomorrow or Saturday, but my wife really wanted the movies. Plus wasting a good half hour looking for the DVD’s.
You know, my wife is good though. She refused to buy any other thing in that store, because she thinks she has been set up by “bait advertising”, where a store advertises something really cheap to get the bargain hunters to the store, with no intention of selling it in the hope the person will buy something else.
I rate stores like this pretty low, because of wasting our time and getting up our hopes then dashing them in the hope of getting a quick buck.
Watch them.
scrubby
Location:
Franklin St Cnr
Gordon, VIC 3931
Australia
(03) 5976 5111
3 Responses to “Sick of Bait Advertising”
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Know what you mean I was the first person into the store the day a sale started was after a PS2 game and suprise, suprise there was none left in stock when I pointed out to the staff member that it was 9am on the day of the sale she just stared at me blankly so down to the office I go and ask to speak to a manager and there was that blank look again plus some gobbledy gook about suppliers blah, blah. I don’t know what other customer service skills Target teaches it staff but they’re certainly out in front with the blank look training. There are consumer affair laws that state that bait advertising is a no no and unless otherwise stated stores must have reasonable supplies of advertised stock, but judging by stores total disregard of these laws obviously the consumer affairs department aren’t giving them much of a hard time.
If all you do is write about your complaints here, ladies, then you really should know what response you’ll get.
Type up a few letters, print them out, put a stamp on each envelope, and send them off to the boss of Target, of Coles Group, Fair Trading, Consumer Affairs, the Ombudsman, your local State member - think of some more yourselves.
EMAILS WON’T DO. It’s too easy. They DO react to physical snail-mail.
If it really matters to you - do it!
Sorry ardwych, don’t agree. Firstly your point about ladies copmplaining, the first post was from a male and I didn’t realise complaints on this site were not permitted. I was under the impression anyone can say what they please. Free speech is what’s so good about the land of OZ.Secondly I along with alot of others (males included) have done the following in no particular order. Emailed, hand written letters sent in the mail to the manager at head office, filled in complaint forms at the store,phoned head office.
They do reply to the correspondance, but always with the same standard apologetic letter.I too have had this happen to me not only at Target but at other department stores and it astounds me that when you are first in the door and the only person at a particular section ie; sound dept, they say they have run out or did’nt get the items in.When you ask them to phone another store, same thing happens”sorry we didn’t get any either” You also seem to think that the only thing on this site is women complaining, I’d be interested in knowing what sites you are referring to as I totally disagree and have had some great debates, learn’t some wonderful things about the internet, people and the local community. So apart from all of that what would you like to complain about we are all here to help, speak up boy.